General Information

Routine Home Visits

You must notify the surgery by 11:00am as the doctors need to plan their rounds. Routine calls are normally made between surgery times, that is to say between 11:30am and 3:30pm. Calls requested after 11:30am are at the discretion of the duty doctor. You may be asked to attend the surgery if the doctor feels this is more appropriate. Remember your doctor can see eight people in the time it takes to do home visits.

Out of Hours

When the surgery is closed, the number to telephone is NHS24 - 111. A reminder of this number appears on a taped recording if you dial the surgery number. Please give the operator all the information requested. There is always a doctor available to give advice or to visit, though remember they may be dealing with someone else first. You will be asked for the number you are calling from. We sometimes require this for security reasons.

Moving House

Let us know immediately you change address. Although we have a wide practice area, it may be necessary to change your doctor.

Maternity Services

If you are pregnant then please call the Maternity Services on their centralised booking number: 0131 536 2009, open Mon-Fri, 9am-5pm. Antenatal clinics are held by the midwife on a Monday afternoon.

Contraception

There are various methods available which you can discuss with either a GP or a nurse. We offer coil insertion and implant insertion. Please make an appointment with Dr. Stewart if you are interested in these options.

Bowel Cancer Screening

If you are aged between 50 and 74 you will receive a bowel cancer screening kit in the post every 2 years from the national centre. The team at Southern Medical Group support this screeing programme and advise you to take the opportunity to have the checks.
If you have lost your kit, phone: 0800 0121 833 to request a replacement.
Further information is also availabe at the website: www.bowelscreeningtest.org

The Primary Health Care Team

As well as GPs, this includes two Nurse Practitioners. Karen Sharpe and Susan Hobb and a Practice Nurse, Karen Parker. Health Visitor's  work from the Gracemount Clinic and can be contacted on 0131 672 9551 or 0131 672 9552. The Well Baby Clinic and childhood immunisations are held in the Surgery on a Tuesday mornings. District Nurses are also based at the Gracemount Clinic and can be contacted on 0131 672 9480.

Any Queries

All comments and suggestions are welcomed and our Practice Manager Mrs Esther Laidlaw or Mrs Sharon Grant will help with any enquiries.

Complaints

We are all only human. If something appears not right to you, please let us know.  Problems are always smaller when addressed early.